Greenspace CoWork Terms of Use

Last Updated: April 30, 2026

These Terms of Use govern the use of Greenspace CoWork, including our coworking spaces, private offices, meeting rooms, shared amenities, digital systems, events, and related services. By becoming a member, purchasing a pass, booking a room, attending an event, accessing the space, or using any Greenspace service, you agree to these Terms of Use.

Please read them carefully. These Terms are intended to help keep Greenspace safe, respectful, professional, and accessible for all members, guests, and visitors.

Quick Summary (The Important Stuff)

– Memberships are for one person unless otherwise stated
– Guests are welcome for conference room meetings, but regular use requires a pass or membership
– Don’t share door codes or WiFi
– Clean up after yourself
– Be respectful of others (noise, space, behavior)
– Pay attention to booking times and shared spaces
– No illegal activity or disruptive behavior
– We can suspend or end access if these rules aren’t followed

If you’re ever unsure about something, just ask!

1. Acceptance of Terms

The services provided by Greenspace CoWork, including but not limited to workspace access, shared seating, private offices, meeting rooms, internet access, equipment, events, and other amenities, are subject to these Terms of Use.

By using Greenspace, you agree to follow these Terms, any membership agreement or booking agreement that applies to you, and any posted rules or written policies provided by Greenspace.

Greenspace may update these Terms from time to time. Updated Terms will be posted at:

https://greenspacecowork.com/terms-of-use/

Continued use of Greenspace after changes are posted means you accept the updated Terms.

2. Description of Services

Greenspace may provide access to coworking areas, workstations, private offices, meeting rooms, phone booths, internet, office equipment, mailboxes, lockers, community events, educational programming, digital booking tools, and other services or amenities as offered from time to time.

Services may vary by membership type, pass type, location, room, availability, schedule, or operational need. Greenspace reserves the right to modify, limit, relocate, suspend, or discontinue any service or amenity at any time.

Membership or use of Greenspace does not create a lease, tenancy, property interest, or exclusive right of possession unless specifically stated in a separate written agreement signed by Greenspace.

3. Memberships, Passes, and Bookings

Memberships, passes, and bookings are for the individual, business, or group specified at the time of purchase or agreement. They may not be transferred, shared, resold, or assigned without written approval from Greenspace.

Different membership levels may include different access rights, hours, room credits, discounts, or amenities. Members are responsible for understanding the benefits and limitations of their specific plan.

Day passes, room bookings, event registrations, and other short-term uses are valid only for the date, time, room, and purpose for which they are purchased or approved.

Greenspace reserves the right to deny, revoke, or limit access if a user violates these Terms, fails to pay, misuses the space, creates disruption, or uses the space in a way that is inconsistent with a professional shared workspace.

4. Access, Door Codes, Keys, and Security

Members and authorized users are responsible for helping maintain the security of Greenspace.

Door codes, keys, keycards, lockbox codes, WiFi credentials, alarm information, and any other access information may not be shared with non-members or unauthorized users under any circumstances without prior written approval from Greenspace.

Members may only allow access to their own authorized guests and must remain responsible for those guests while they are in the space. Members may not allow unknown individuals to enter behind them, prop doors open, bypass security systems, or otherwise compromise building security.

Unauthorized sharing of access credentials, misuse of access systems, or failure to follow security procedures may result in immediate suspension or termination of access without refund.

Lost keys, keycards, or other access devices must be reported promptly. Members may be responsible for replacement costs, rekeying costs, or other security-related expenses caused by lost access materials or unauthorized sharing.

5. Guests and Additional Users

Memberships are intended for use by a single individual unless otherwise stated in writing. A membership does not automatically include access for spouses, partners, employees, contractors, clients, friends, family members, or other associates.

Members may bring guests for occasional visits, brief meetings, or approved professional use. Guests who remain in the space beyond a brief visit, work from the space, use amenities, or visit regularly are required to purchase a day pass or obtain an appropriate membership unless Greenspace has provided written approval otherwise.

Repeated or ongoing use of the space by a non-member is not permitted without prior written approval from Greenspace. This includes spouses, partners, coworkers, employees, contractors, friends, or any other person accompanying a member.

Members are responsible for the behavior, safety, conduct, and compliance of their guests. Any violation of these Terms by a guest may be treated as a violation by the member who allowed the guest access.

Greenspace reserves the right to charge applicable day pass fees, require membership upgrades, limit guest privileges, or terminate access if this policy is not followed.

6. Conference Rooms, Phone Booths, and Shared Spaces

Conference rooms, phone booths, private rooms, and shared amenities are available based on membership type, booking rules, and availability.

Reservations should be made through the designated booking system whenever applicable. Booked reservations take priority over informal or unreserved use.

Users must leave rooms clean, reset furniture if moved, remove trash, erase whiteboards unless otherwise requested, and vacate the room promptly at the end of the reservation.

Conference rooms and phone booths may not be used as permanent offices, storage areas, private sleeping spaces, or exclusive workspaces unless approved in writing.

Excessive use, repeated no-shows, failure to vacate booked rooms, or misuse of shared spaces may result in loss of booking privileges or additional charges.

Guests attending a meeting may use the reserved meeting room for the duration of the meeting. Guests who stay before or after the meeting to work from the space may be required to purchase a day pass.

7. Multimedia Room, Equipment, and Special Use Spaces

Any multimedia room, studio, recording area, creative space, or specialized equipment provided by Greenspace is subject to availability, booking rules, posted instructions, and any additional policies provided by Greenspace.

Users are responsible for using equipment carefully and only for its intended purpose. Users may not remove equipment from the room, alter system settings, install software, damage cables or devices, or use equipment in a way that interferes with future bookings.

Users are responsible for saving, backing up, and removing their own files. Greenspace is not responsible for lost, deleted, corrupted, or inaccessible files, recordings, projects, or data.

Users may be responsible for repair or replacement costs for damage beyond ordinary wear and tear.

8. Internet and Technology Use

Greenspace may provide internet access and related technology services as a convenience. Greenspace does not guarantee uninterrupted, secure, or error-free internet or technology access.

Users may not use Greenspace internet, networks, systems, or equipment for illegal activity, harassment, hacking, spam, fraud, copyright infringement, distribution of malware, unauthorized access, excessive bandwidth use, or any activity that disrupts the network or other users.

Users are responsible for securing their own devices, accounts, files, passwords, and data. Greenspace is not responsible for loss, theft, unauthorized access, viruses, data breaches, or other technology-related harm arising from use of the space, internet, or shared systems.

9. Mail, Lockers, Storage, and Personal Property

Mailboxes, lockers, storage areas, or similar services may be offered to certain members based on availability and membership type.

Users are responsible for monitoring and collecting their own mail and belongings regularly. Mail, packages, and stored items may not accumulate excessively or create clutter, safety issues, or operational burdens.

Greenspace is not responsible for lost, stolen, delayed, damaged, misdelivered, or uncollected mail, packages, equipment, or personal property.

Members may not store hazardous materials, illegal items, perishable goods, weapons, excessive personal items, or anything that creates odor, pest, fire, safety, or operational concerns.

Items left behind after membership ends, a booking concludes, or a user stops using the space may be considered abandoned after reasonable notice, where practical. Greenspace may remove, dispose of, donate, or store abandoned property at the user’s expense.

10. Payments, Billing, and Refunds

Memberships, passes, room bookings, and other services must be paid according to the applicable agreement, invoice, payment link, or booking terms.

Memberships are generally billed in advance and are non-refundable except at the sole discretion of Greenspace or as required by law.

Members are responsible for managing their billing information, payment method, auto-pay settings, cancellations, downgrades, upgrades, and renewal dates. Requests to cancel or change a membership must be submitted before the next billing cycle unless a separate written agreement provides otherwise.

Billing disputes must be submitted in writing within 48 hours of the charge. After this period, charges are considered final unless Greenspace determines otherwise.

Greenspace may suspend or terminate access for failed payments, overdue invoices, chargebacks, repeated billing issues, or nonpayment.

Greenspace may charge reasonable fees for late payments, returned payments, damages, lost keys, excessive cleaning, unauthorized guests, overstayed bookings, or other costs caused by the user.

11. Cancellations and Changes

Unless otherwise stated in a separate written agreement, members must cancel before their next billing date to avoid being charged for the next billing cycle.

Greenspace does not guarantee prorated refunds or credits for unused time, unused passes, unused room credits, closures, non-use, travel, illness, schedule changes, or personal circumstances.

Room booking cancellation policies may vary by room, event, service, or booking type. Users are responsible for reviewing the applicable cancellation terms before booking.

Greenspace may reschedule, relocate, cancel, or modify bookings, events, or services due to operational needs, emergencies, building issues, weather, safety concerns, staffing limitations, or circumstances outside Greenspace’s control.

12. Professional Conduct and Shared Workspace Expectations

Greenspace is a shared professional environment. Users are expected to treat the space, staff, owners, members, guests, neighbors, vendors, and building community with respect.

Users agree not to engage in behavior that is abusive, threatening, harassing, discriminatory, disruptive, unsafe, excessively loud, destructive, or otherwise inconsistent with a respectful shared workspace.

Users should be mindful of noise, phone calls, video meetings, scents, food, cleanliness, privacy, shared resources, and the needs of others using the space.

Greenspace reserves the right to determine whether behavior or use of the space is inappropriate, disruptive, unsafe, or inconsistent with the community’s standards.

13. Harassment, Discrimination, and Safety

Greenspace is committed to maintaining an environment free from harassment, discrimination, intimidation, and threatening conduct.

Harassment includes unwelcome verbal, physical, written, visual, or digital conduct that is personally offensive, intimidating, hostile, or disruptive. This may include harassment based on gender identity, sexual orientation, race, ethnicity, religion, disability, age, appearance, national origin, or any other personal characteristic protected by law.

Sexual harassment, unwanted advances, threats, stalking, bullying, intimidation, hate speech, and repeated unwanted contact will not be tolerated.

Greenspace may take immediate action, including removal from the space, suspension, termination of membership, contacting law enforcement, or other appropriate steps if safety is at risk.

14. Cleanliness, Food, Trash, and Damage

Users are expected to keep work areas, meeting rooms, kitchens, bathrooms, and shared spaces clean and orderly.

Users must remove trash, dispose of food waste properly, clean spills, wash or place dishes where directed, and avoid leaving behind items that attract pests, create odors, or interfere with others.

Users are responsible for damage they cause beyond normal wear and tear, including damage caused by guests, clients, contractors, employees, or others they bring into the space.

Greenspace may charge users for excessive cleaning, repairs, replacement of damaged property, or other costs resulting from misuse of the space.

15. Prohibited Uses

Users may not use Greenspace for any unlawful, unsafe, disruptive, or inappropriate purpose.

Prohibited uses include, but are not limited to:

  • Illegal activity
  • Harassment, discrimination, threats, or intimidation
  • Excessive noise or disruption
  • Sleeping overnight or using the space as a residence
  • Unauthorized events, classes, sales activity, or gatherings
  • Activities that generate strong odors, smoke, fumes, pests, or hazardous waste
  • Storage of hazardous materials, weapons, illegal substances, or excessive personal property
  • Sharing access credentials with unauthorized users
  • Tampering with locks, cameras, WiFi, utilities, building systems, or equipment
  • Contacting Greenspace vendors, landlords, utility providers, contractors, suppliers, or service providers about Greenspace operations without written authorization
  • Using the space in a way that does not correspond to activities typical of a professional shared workspace, as determined by Greenspace

Greenspace reserves the right to make reasonable judgments about whether a use is appropriate.

16. Vendors, Landlords, Service Providers, and Operational Contacts

Users may not contact, direct, instruct, interfere with, or seek information from Greenspace’s landlords, building owners, internet providers, utility companies, contractors, suppliers, vendors, maintenance providers, cleaners, or other operational contacts regarding Greenspace business, facilities, accounts, services, or operations without prior written authorization from Greenspace.

This policy is intended to protect member privacy, business operations, vendor relationships, building security, and the integrity of Greenspace’s accounts and services.

Violation of this policy may result in suspension or termination of membership.

17. Confidentiality and Privacy of Members

Users may encounter confidential, private, proprietary, or sensitive information belonging to Greenspace, its members, guests, businesses, employees, contractors, or affiliates.

Users agree not to disclose, record, photograph, copy, share, or use confidential information they may hear, see, or access while using Greenspace.

Confidential information may include business plans, client information, financial information, member identities, conversations, documents, computer screens, whiteboards, mail, records, operational information, pricing, vendor information, and any information a reasonable person would understand to be private or confidential.

Users are expected to respect the privacy of others and avoid intentionally viewing, listening to, recording, or interfering with another person’s work, calls, meetings, materials, or property.

18. Photography, Video, and Recording

Users may not photograph, film, livestream, or record other members, guests, staff, private meetings, computer screens, documents, whiteboards, or confidential information without permission.

Incidental photos or videos of the space for personal or promotional use are generally permitted only if they do not capture other people, private information, or confidential work without consent.

Greenspace may take photos or videos during public events, open houses, workshops, or community gatherings for marketing, documentation, or promotional purposes. Users who do not wish to appear in such materials should notify Greenspace.

19. Events and Public Programs

Events, workshops, classes, open houses, and public programs may be subject to additional rules, registration requirements, capacity limits, cancellation policies, or fees.

Event attendees must follow all applicable Greenspace rules and may be removed from an event or the space for unsafe, disruptive, abusive, or inappropriate conduct.

Hosting an event at Greenspace requires prior approval. Members may not use their membership to host public events, paid gatherings, classes, workshops, or group meetings beyond normal professional use without written authorization.

20. Children, Minors, Pets, and Service Animals

Children and minors are not permitted to use Greenspace as a regular workspace unless approved in writing by Greenspace. Minors may be present for brief visits or approved events when supervised by a parent, guardian, or responsible adult.

Users are responsible for ensuring that minors do not disrupt others, access restricted areas, damage property, or create safety concerns.

Pets are not permitted unless approved in writing by Greenspace. Service animals are permitted as required by applicable law. Animals may be removed if they are disruptive, unsafe, not under control, or not housebroken, consistent with applicable law.

21. Alcohol, Smoking, Drugs, and Weapons

Smoking, vaping, and use of illegal drugs are not permitted inside Greenspace or in any area where prohibited by building rules or law.

Alcohol may not be served or consumed at Greenspace without prior written approval and compliance with applicable laws, permits, insurance requirements, and event policies.

Weapons, firearms, explosives, and hazardous materials are not permitted unless expressly allowed by law and approved in writing where applicable.

22. Insurance

Greenspace may maintain general liability and business property insurance for its own operations and property. Greenspace’s insurance does not cover users’ personal property, equipment, inventory, devices, vehicles, files, business losses, or liability.

Users are strongly encouraged to carry their own renters, business, professional liability, cyber, or other insurance appropriate to their activities and property.

Users are responsible for their own belongings, equipment, data, and business operations while using Greenspace.

23. Assumption of Risk

Users choose to participate in and use Greenspace voluntarily and at their own risk.

Users acknowledge that shared workspaces involve ordinary risks, including but not limited to loss or theft of property, technology interruptions, interactions with other people, building issues, weather-related disruptions, accidents, illness, and other risks associated with use of a shared physical space.

Users are responsible for using reasonable care, securing their belongings, protecting their data, and following all safety and building rules.

24. Disclaimer of Warranties

To the fullest extent permitted by law, Greenspace provides its services, spaces, amenities, internet, equipment, systems, and related offerings “as is” and “as available.”

Greenspace makes no guarantee that services will be uninterrupted, error-free, secure, available at all times, suitable for a particular purpose, or free from defects, delays, interruptions, or other issues.

Greenspace disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, quiet enjoyment, non-infringement, accuracy, reliability, and availability, to the extent permitted by law.

25. Limitation of Liability

To the fullest extent permitted by law, Greenspace and its owners, officers, members, managers, employees, contractors, agents, affiliates, successors, and assigns will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, business interruption, lost data, loss of opportunity, personal property loss, privacy loss, or other damages arising from use of or inability to use Greenspace.

To the fullest extent permitted by law, Greenspace’s total liability for any claim arising out of or relating to these Terms or use of the services will be limited to the amount paid by the user to Greenspace for the specific service giving rise to the claim during the one month preceding the event, or $100, whichever is greater.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply.

26. Indemnification

Users agree to indemnify, defend, and hold harmless Greenspace and its owners, officers, members, managers, employees, contractors, agents, affiliates, successors, and assigns from and against any claims, liabilities, losses, damages, costs, expenses, fines, penalties, and attorneys’ fees arising out of or related to:

  • The user’s use of Greenspace
  • The user’s violation of these Terms
  • The actions or omissions of the user’s guests, clients, employees, contractors, or invitees
  • Damage caused by the user or their guests
  • The user’s business activities
  • The user’s violation of law or rights of another person
  • Claims brought by third parties related to the user’s conduct or use of the space

27. Suspension and Termination

Greenspace may suspend or terminate access, membership, bookings, or services at any time if a user violates these Terms, fails to pay, creates a safety concern, disrupts others, misuses the space, damages property, shares access credentials, abuses staff or members, or uses the space in a way Greenspace determines is inappropriate or inconsistent with a professional shared workspace.

Depending on the situation, Greenspace may provide a warning, request corrective action, charge applicable fees, suspend access, terminate membership, or immediately remove a user from the space.

Greenspace reserves the right to terminate access immediately and without refund when necessary to protect safety, security, operations, property, members, guests, staff, or the community.

Upon termination, users must return all keys, keycards, access devices, equipment, and property belonging to Greenspace and remove personal belongings by the deadline provided.

28. Building Rules and Third-Party Property Rules

Greenspace users must follow any applicable building rules, landlord rules, fire safety rules, parking rules, accessibility rules, posted signage, and instructions from Greenspace or building management.

Some spaces may be located in buildings with other tenants, businesses, public areas, event venues, residential areas, or third-party operations. Users must be respectful of neighboring businesses, building occupants, visitors, and shared facilities.

Violation of building rules or conduct that harms Greenspace’s relationship with landlords, vendors, neighbors, or building partners may result in suspension or termination.

29. Changes to Services, Locations, and Availability

Greenspace may modify its services, amenities, layouts, locations, access procedures, hours, rooms, pricing, membership options, or policies at any time.

Greenspace may close or limit access temporarily due to holidays, maintenance, repairs, emergencies, weather, power or internet outages, building issues, events, construction, safety concerns, or circumstances beyond its control.

Greenspace will make reasonable efforts to communicate significant changes, but does not guarantee uninterrupted access or availability of any particular space, room, seat, amenity, or service.

30. No Partnership, Employment, or Agency Relationship

Use of Greenspace does not create an employment, agency, partnership, joint venture, landlord-tenant, or franchise relationship between the user and Greenspace.

Users are independent individuals or businesses responsible for their own work, clients, taxes, insurance, licenses, compliance, and business obligations.

31. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or use of Greenspace will be handled in the appropriate courts or dispute resolution forums available under Massachusetts law, unless a separate written agreement provides otherwise.

32. Severability

If any part of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.

33. Entire Agreement

These Terms, together with any applicable membership agreement, booking terms, invoice terms, posted rules, or written policies provided by Greenspace, make up the agreement between the user and Greenspace regarding use of the services.

If there is a conflict between these Terms and a separate signed agreement, the separate signed agreement will control for that specific issue.

34. Contact

Questions about these Terms may be directed to:

Greenspace CoWork
greenspacecowork@gmail.com